Awaab's Law (Hazards in Social Housing Regulations 2025) requires UK social landlords to address damp and mould hazards within strict timeframes: 24 hours for emergency hazards, 10 working days to investigate significant hazards, and 5 working days to complete make-safe work. It comes into force on 27 October 2025 and is named after Awaab Ishak, a two-year-old who died in 2020 due to prolonged mould exposure.

What are the Awaab's Law deadlines?

Awaab's Law requires: 1) Emergency hazards must be investigated and made safe within 24 hours. 2) Significant hazards must be investigated within 10 working days. 3) Make-safe work must be completed within 5 working days of investigation. 4) Written summary must be provided to tenant within 3 working days. 5) Supplementary preventative work must begin within 5 working days or 12 weeks maximum.

Who does Awaab's Law apply to?

Awaab's Law applies to registered providers of social housing in England, including local authority landlords and private registered providers (housing associations). It covers social housing occupied under a tenancy. It does not apply to private rented sector landlords (though they have separate obligations under the Homes Act 2018), shared ownership, or properties occupied under a licence.

DampTrack is a professional damp and mould case management software designed for UK housing providers. It helps social housing organisations, housing associations, local authorities, and private landlords track, manage, and resolve damp and mould issues while staying compliant with Awaab's Law deadlines. Features include automated SLA tracking, complete audit trails, investigation management, and real-time compliance dashboards.

When does Awaab's Law come into force?

Awaab's Law comes into force on 27 October 2025. Phase 1 covers damp and mould hazards plus all emergency hazards. Phase 2 in 2026 will extend to excess cold/heat, falls, structural collapse, fire, electrical hazards, and hygiene issues. Phase 3 in 2027 will cover all remaining HHSRS hazards except overcrowding.

What happens if a landlord breaches Awaab's Law?

If a social landlord breaches Awaab's Law, tenants can take legal action through the courts for breach of contract. Courts can order the landlord to: complete the repairs, pay compensation to the tenant, and/or pay the tenant's legal costs. Tenants can also complain to the Housing Ombudsman. The Regulator of Social Housing can also take enforcement action for systemic failures.

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DampTrack - Awaab's Law Compliance Software

Name: DampTrack
Rating: 4.8 (127 reviews)

DampTrack is the leading damp and mould case management software for UK housing providers. Meet Awaab's Law deadlines with confidence.

Key Features

24-hour emergency hazard response tracking
10 working day investigation deadline management
5 working day make-safe compliance tracking
Complete audit trails for regulatory compliance
Real-time SLA monitoring dashboards
Automated escalation alerts

Who We Serve

Social Housing Providers
Housing Associations
Local Authorities
Private Landlords
Letting Agents

About Awaab's Law

Awaab's Law (Hazards in Social Housing Regulations 2025) comes into force on 27 October 2025. It requires UK social landlords to address damp and mould hazards within strict timeframes:

Emergency hazards: 24 hours to investigate and make safe
Significant hazards: 10 working days to investigate
Make-safe work: 5 working days to complete
Written summary: 3 working days to provide to tenant

Contact Us

Email: hello@damptrack.co.uk

Book a demo: https://app.damptrack.co.uk/book-demo